21 Jobs in New York, NY
Xoriant is Hiring a Network Engineer Near New York, NY
Job Details
Title: L3 Network Engineer
Duration: 6-7 monthsLocation: Onsite: NYC W 52nd Street
Top Skills:
- Cisco Viptela (SD-WAN)
- Meraki,
- Cisco Catalyst
- HP and Wifi Meraki
Job Description:
The MS Engineer (L3) is responsible for providing a service to clients by proactively identifying and resolving technical incidents and problems. Through pre-emptive service incident and resolution activities, as well as product reviews, operational improvements, operational practices, and quality assurance this role will maintain a high level of service to clients. Their primary objective is to ensure zero missed service level agreement (SLA) conditions. The MS Engineer (L3) is responsible for managing tickets of high complexity, conducts advanced and complicated tasks, and provides resolution to a diverse range of complex problems. This position uses considerable judgment and independent analysis within defined policies and practices. Applies analytical thinking and deep technical expertise in achieving client outcomes, while coaching and mentoring junior team members across functions
Key Roles and Responsibilities:
- Ensure that assigned infrastructure at the client site is configured, installed, tested, and operational.
- Perform necessary checks, apply monitoring tools and respond to alerts.
- Identify problems and errors prior to or when it occurs and log all such incidents in a timely manner with the required level of detail.
- Assist in analysing, assigning, and escalating support calls.
- Investigate third line support calls assigned and identify the root cause of incidents and problems.
- Report and escalate issues to 3rd party vendors if necessary.
- Conduct a monthly random review of incidents and service requests, analyse and recommend improvement in quality.
- Provide continuous feedback to clients and affected parties and update all systems and/or portals as prescribed by Client.
- Proactively identify opportunities for work optimization including opportunities for automation of work
- Proactivity and autonomy in the realization of infrastructural changes in Network area (coordinating with the Italian HQ)
Job Summary
Full Time
IT Outsourcing & Consulting
$120k-143k (estimate)
04/20/2024
06/19/2024
xoriant.com
SUNNYVALE, CA
3,000 - 7,500
1990
Private
GIRISH GAITONDE
$200M - $500M
IT Outsourcing & Consulting
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About Xoriant
Xoriant is a provider of product engineering, cloud & Infrastructure software development, data management and analytics services for businesses.
The job skills required for Network Engineer include Cisco, WAN, Analysis, Mentoring, etc. Having related job skills and expertise will give you an advantage when applying to be a Network Engineer. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Network Engineer. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Network Engineer positions, which can be used as a reference in future career path planning. As a Network Engineer, it can be promoted into senior positions as a Network Engineer IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Network Engineer. You can explore the career advancement for a Network Engineer below and select your interested title to get hiring information.
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